Privacy Policy - Myyesscore

1. Introduction

At myyesscore.com (“our Site,” “we,” “us,” or “our”), your privacy and the protection of your personal data are fundamental to our values and operating principles. We are committed to maintaining the highest levels of transparency in our data handling practices and securing your personal information in accordance with applicable data protection regulations including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

This Privacy Policy outlines how we collect, process, and safeguard your data when you use our website or communicate with us. We encourage you to read it carefully to understand your rights and how your personal information is handled.

2. Scope of Policy and Role of Data Controller

This Privacy Policy governs the collection and processing of personal data submitted to or collected by myyesscore.com in connection with your use of our services or interaction with our website.

For GDPR purposes, myyesscore.com is the “data controller” responsible for determining the purposes and means of processing your personal information. If you have any questions or requests regarding your data, you may contact us at [email protected].

3. Categories of Personal Data We Process

We collect and process various categories of personal data, outlined as follows:

a) Usage Data: Includes information such as your IP address, browser type, device identifiers, access times, referring URLs, and activity on our Site. This helps us understand how users interact with our platform and improve site functionality.

b) Account Data: When you create an account or register with us, we may collect your full name, email address, mailing address, and phone number to manage your user profile and provide support.

c) Profile Data: Consists of personal preferences, user behavior on the Site, purchase history, and interests. This may include data derived from your interaction with features and services on myyesscore.com.

d) Communication Data: Includes inquiries, customer support tickets, messages submitted via web forms, and correspondence with our support team.

e) Technical Data: Captured automatically through your device or browser, such as device model, operating system, configurations, language settings, and network type.

f) Transaction Data: Covers details related to purchases made through the Site, including payment method (limited to non-sensitive payment data), billing and shipping addresses, and transaction histories.

g) Preference Data: Contains your marketing and communication preferences, such as consent status for promotional material and declared product or content interests.

4. Legal Bases for Processing Personal Data

We rely on the following lawful bases for processing your personal data:

– Consent: Where you have provided explicit permission, such as for receiving marketing communications.
– Contractual Necessity: To process data required to perform a contract or fulfill your service requests.
– Legitimate Interests: To operate and improve our services, secure our systems, and personalize your site experience, provided your interests do not override our processing activities.
– Legal Obligations: Where data is necessary for compliance with legal and regulatory requirements.

5. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

– Access: Request confirmation and copies of the personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request deletion of your personal data under certain conditions.
– Restriction: Request restriction of processing where accuracy is contested or processing is unlawful.
– Portability: Request transfer of your data to another controller in a commonly used and machine-readable format.

To exercise any of these rights, please send a request to [email protected]. We will respond to your request in accordance with applicable legal timeframes.

6. Security Measures

We implement robust technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, and destruction. These include:

– Data encryption in transit and at rest
– Multi-factor authentication and access controls
– Routine system audits and updates
– Regular data backups
– Staff training on data protection protocols

7. International Data Transfers

As our services may be operated using resources outside the European Economic Area (EEA), we may transfer personal information internationally. Where such transfers occur, we ensure compliance with applicable data protection laws through the implementation of Standard Contractual Clauses and other recognized mechanisms for ensuring adequate data protection.

8. Data Retention

We retain personal data only as long as necessary for the specified purposes or as required by law. This includes:

– Usage Data: Retained for up to 12 months for analytics and security.
– Account Data: Retained while the account is active and for a period of 6 years thereafter for legal and operational purposes.
– Communication Data: Retained for up to 3 years following closure of a support or correspondence ticket.
– Transaction Data: Retained for a minimum of 7 years for accounting and tax compliance.
– Preference Data: Retained until the user updates their preferences or withdraws consent.

9. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience on myyesscore.com. This includes:

– Essential Cookies: Required for website functionality and security.
– Functional Cookies: Enable enhanced personalization and user settings.
– Analytics Cookies: Help us measure site performance and user behavior (e.g., Google Analytics).
– Performance Cookies: Monitor system performance and error tracking.

You can view a detailed list of cookies on our dedicated Cookie Management page.

10. Cookie Management and Compliance

In accordance with GDPR and CCPA, users are provided with the ability to manage cookie preferences through a consent banner at the point of entry to myyesscore.com. You have the right to opt-in or opt-out of non-essential cookies at any time via our Cookie Settings interface. We honor browser-based “Do Not Track” signals and utilize mechanisms to record and respect user preferences.

11. Children’s Privacy

We do not knowingly collect or process personal information from children under the age of 13. If we become aware that such data has been inadvertently collected, we will take prompt steps to delete it. Parents or guardians who believe their child’s data may have been submitted should contact us at [email protected].

12. Policy Updates

We reserve the right to modify this Privacy Policy at our discretion. Any substantial changes will be communicated to users via notification on myyesscore.com or through email. We encourage users to periodically review the Privacy Policy to remain informed about how their data is being protected.

13. Contact

For questions, concerns, or to exercise any of your data rights under this Privacy Policy, please contact us at:

Email: [email protected]

We take privacy seriously and are committed to maintaining full alignment with GDPR, CCPA, and other relevant data protection statutes. If you have questions about our data practices or wish to submit a request related to your privacy rights, please reach out to us at the contact information above.