PRIVACY POLICY

myyesscore.com (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, myyesscore.com, and associated services. We are dedicated to ensuring that your privacy rights are respected and upheld in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. INTRODUCTION: OUR COMMITMENT TO PRIVACY

We prioritize your privacy and strive to maintain the highest standards of data protection in all our operations. We process your personal information lawfully, fairly, and transparently. myyesscore.com takes appropriate measures to secure and protect your data and ensures you maintain control over your personal information at all times.

2. SCOPE OF THIS POLICY & DATA CONTROLLER RESPONSIBILITIES

This Privacy Policy applies to all individuals who access or use our website, services, or otherwise provide us with personal data. For the purposes of data protection law, particularly under the GDPR, myyesscore.com is the “data controller” of your personal data. We determine the purposes and means by which your personal information is processed.

This policy governs all data collected online at myyesscore.com and through any communications with us via [email protected].

3. CATEGORIES OF DATA WE PROCESS

We may collect and process the following categories of personal data:

a. Usage Data
This includes data about how you use our website, such as your IP address, browser type, access times, page views, referring URLs, interactions, and website session details.

b. Account Data
Includes identifying information such as your full name, mailing address, email address, and telephone number provided upon account registration or when updating your profile.

c. Profile Data
Includes your preferences, behaviors, past purchases, declared interests, account settings, and usage patterns which help tailor your experience on myyesscore.com.

d. Communication Data
Covers records of your correspondence with us, including support inquiries, feedback, and messages sent via our website or via email to [email protected].

e. Technical Data
Includes device-specific data such as operating system, browser type, hardware model, and system settings required for website optimization and support.

f. Transaction Data
Comprises purchase history, payment details (processed by third-party payment processors), billing and shipping addresses, and order confirmation data.

g. Preference Data
Includes your preferences in receiving marketing updates, product interest indicators, event participation, and related consent records.

4. LEGAL BASES FOR PROCESSING

We process your personal data on one or more of the following legal bases:

– Consent: When you have provided consent for a specific use (e.g., marketing).
– Performance of a Contract: To deliver the services or products you have requested from us.
– Legal Obligation: To comply with our legal duties, such as tax and consumer protection laws.
– Legitimate Interests: For business needs that do not override your data protection rights (e.g., website improvement, fraud detection, customer personalization).

5. YOUR RIGHTS (GDPR & CCPA)

Under applicable privacy laws, you have the following rights:

– Right of Access: Request a copy of the personal data we hold about you.
– Right of Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your personal data, subject to legal requirements.
– Right to Restriction: Request a limitation on our processing of your data.
– Right to Data Portability: Request that we transfer your data to another provider.
– Right to Object (GDPR): Object to data processing based on legitimate interests or direct marketing.
– Right to Opt-Out (CCPA): California residents can opt out of the sale or sharing of personal data.

To exercise any of these rights, please contact us at [email protected]. We may require specific information to verify your identity before processing requests.

6. SECURITY MEASURES

We implement robust technical and organizational measures to protect your data, including:

– Encryption of sensitive data in transit and at rest
– Enforced access control and role-based permissions
– Regular security audits, risk assessments, and system updates
– Data backups for disaster recovery purposes
– Confidentiality training and strict internal protocols for staff

7. INTERNATIONAL TRANSFERS

Your personal data may be transferred outside your jurisdiction, including to countries that may not provide the same level of data protection. In such cases, we implement appropriate safeguards, such as:

– Standard Contractual Clauses approved by the European Commission
– Binding corporate rules for processors
– Transfers based on adequacy decisions, where available

8. DATA RETENTION

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law. Retention periods include:

– Account Data: Stored for the lifetime of your account + six (6) months
– Transaction Data: Kept for seven (7) years for financial and tax purposes
– Communication Data: Retained for two (2) years after last contact
– Technical and Usage Data: Retained for twelve (12) months for analytics and security
– Marketing Preference Data: Retained until consent is withdrawn or data is updated

Upon expiry of the applicable retention period, your data is securely deleted or anonymized.

9. COOKIE POLICY

We use cookies and similar technologies on myyesscore.com. Cookies are small files stored on your device to enhance website functionality and user experience. Cookies employed include:

– Essential Cookies: Required for core site functionality, account access, and security.
– Functional Cookies: Enable improved functionality such as remembering login or preferences.
– Analytics Cookies: Help us collect aggregate data on site usage and performance metrics.
– Performance Cookies: Enhance speed and responsiveness based on system behavior.

10. COOKIE MANAGEMENT & COMPLIANCE

You can manage or disable cookies through browser settings or utilize our cookie consent tool upon your first visit to myyesscore.com. For users in the EU and California, we comply with GDPR and CCPA requirements by offering:

– Prior consent for non-essential cookies
– Clear notice and opt-out options for profiling or behavioral advertising
– “Do Not Sell or Share My Personal Information” options for California residents

11. CHILDREN’S DATA PROTECTION

We do not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected, we will promptly delete it. If you believe a child has provided personal information to us, please contact us at [email protected].

12. POLICY UPDATES & NOTIFICATIONS

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. All revisions will be posted on this page, and material changes will be communicated through prominent notices on myyesscore.com or via email where appropriate.

13. CONTACT INFORMATION

For any privacy-related questions, concerns, or requests, please contact our Data Protection Officer at:

Email: [email protected]
Website: https://myyesscore.com

COMPLIANCE STATEMENT

myyesscore.com is committed to full compliance with the GDPR, CCPA, and other applicable data protection regulations. We encourage users to reach out at any time with privacy concerns, and we are dedicated to addressing all inquiries promptly and transparently.